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Operations

Business Operations

Location
NYC
Employment type
Full-time
Date opened
2026-07-20

The Role

This is a true 0→1 operations role — a chief-of-staff-lite generalist who keeps the company running and makes it sharper as we scale. You'll own the messy operational surface that a fast-growing startup generates: finance ops and bookkeeping, vendors and tooling, reporting and data, recruiting coordination, and office and logistics. If it's important and unowned, you pick it up and build the process around it.

You'll work directly with the founders, get visibility into every part of the business, and turn chaos into systems. This is the role for someone who loves being the person the whole team relies on to make things work.

Who you are

  • You're highly organized and detail-obsessed — nothing falls through the cracks
  • You're spreadsheet- and data-fluent, and comfortable owning numbers
  • You thrive in ambiguity and own problems end-to-end without waiting for direction
  • You have strong judgment about what actually matters and where to spend your time
  • You're low-ego and do whatever the company needs to win
  • You care about our mission, and you want to see the American manufacturing base get stronger
  • You're excited to work in person 5 days a week in our NYC office, with a founder and growth mindset

Bonus points

  • Startup operations, finance, or chief-of-staff experience
  • Comfort with financial tooling and light bookkeeping
  • Familiarity with recruiting or HR operations
  • You use AI tools to automate the busywork out of your day

About Forgepoint

Revitalize an industry. Rebuild America's manufacturing backbone.

America builds satellites, jet engines, semiconductors, and more with world-class precision, but the software running factory offices is decades behind. Estimators, procurement teams, and accountants still lose hours to spreadsheets, PDFs, and manual data entry.

Forgepoint builds AI workers for quoting, purchasing, invoicing, and sales coordination. By removing back-office bottlenecks, we help US manufacturers move faster, grow, and compete globally.

We're backed by a16z speedrun and angels from Brex, Xwing, and Betterment. Join us in rebuilding the digital foundation of American manufacturing.

Our Founders

Jack Strauss — Co-Founder & CEO

Jack began his career at Acer and Northrop Grumman, then advised industrial companies at Bain. At Xwing, he helped scale the company and led GTM through its acquisition by Joby Aviation. He holds an MBA from Stanford and a BA from USC.

Alex Pareto — Co-Founder & CTO

Alex began at Meta, founded YC-backed Demeanor, and joined NTWRK after its acquisition. He later became a founding engineer on Brex Spend Management and led its engineering organization. He holds a BS in Computer Science from USC.

How we work

  • In person every day in NYC for high-bandwidth collaboration
  • Talk to users constantly — we build with manufacturers, not for them
  • Own outcomes end-to-end and drive solutions without waiting for permission

Our Values

  • We're Here to Win: We are building to help American manufacturers, our customers, our company, and our teammates win at the highest level.
  • There's Always a Way: We are relentlessly resourceful, take ownership of constraints, and find a path forward when others stop.
  • Truth Over Comfort: We choose honesty over ego, surface reality quickly, and change course when the facts demand it.
  • Act Now: We move fast, trust our instincts, and correct course as we go.
  • Step Up: We act like founders, fill gaps, fix problems, and follow through until the work is done.
  • The Team. The Team. The Team.: We put the team first, push and support each other, share wins, and own failures together.

Comp & Benefits

  • Top-tier salary & equity
  • Great healthcare
  • Dinner at the office
  • Unlimited Celsius
  • Travel across the USA to spend time with customers on their shop floors

Location

Onsite in New York City, five days a week.